Quick wins:
Dreams & Goals
- Better decisions based on real data.
- No more back and forth or relying on gut instinct. By narrowing the number of assumptions and seeing users’ pain points directly, you’ll have direction on where to focus first.
- Successful solutions, faster.
- With key findings based on user perspectives and experiences, you’ll have clarity on specific tweaks to make to improve your product.
Deliverables
- A key findings report summarizing what we observed, identifying top opportunities, pain points, behaviors, and motivations. We’ll zero in on areas where users struggled or experienced the most friction
- Highlight reels of each user session, with access to the full recordings